The short answer
Use online booking to request a time, or message the clinic with your concern and available dates. A submitted request is not the same as a confirmed appointment; wait for the clinic’s confirmation.
Choose the right channel
Online booking is useful when you already know your available dates. Online chat and WhatsApp work for English enquiries. Japanese and Thai visitors can use the supplied LINE link. Avoid sending the same request repeatedly across every channel if you already have an active conversation.
Include the useful details
Send your name, preferred contact, Seoul dates, available times and main concern. Mention whether you want a checkup, scaling, whitening consultation or assessment of a symptom. For symptoms, describe onset and severity so the clinic can discuss a suitable visit.
Confirm before travelling
Check the confirmed date and time, address, appointment purpose and any preparation instructions. Ask how to notify the team if you are delayed or need to change the time. Keep your confirmation available on your phone.
Common questions
Does a message confirm my appointment?
No. Wait for explicit confirmation from the clinic.
Can I request a different time?
Contact the clinic; changes depend on availability.
General information for planning a visit. Your diagnosis and treatment plan require an individual examination.
GONGDEOK · SEOUL
Plan your visit
Yonsei Severance Dental Clinic · Dr. Kang Jun-gu
156 Mapo-daero, Gongdeok Prugio City 2F 217–218
+82 2-3273-7528